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Pega Training

Pega training
DIOCC On-Demand Training for Pega
This course offers what you need to Quickstart your Pega software Knowledge. Pega Systems Inc. is a Cambridge, Massachusetts based Software Company. It is known for developing softwarefor Customer Relationship Management (CRM) and Business process Management (BPM).

These two functions are put to use in various BPOs and Customer care centres to understand the user’s queries and responses and also to improve the products and services provided by the firm in question.
CRM is Customer Relationship Management, a method used to manage a firm’s customers and improve the prospects to attract new ones. With CRM, data analysis of a certain customer of the firm is performed to improve the relationship between the customer and the organization. Business Process Management is one of the many processes involved in Operations Management.

Pega Courses Offered:
  • PEGA 7.2 Certification Training
Training Period: One Month (Weekend batches available)
Training Duration : 40 Hours.
Training Fee: 

Core topics of PEGA Course

  1. Introduction to PRPC
  2. Introduction to User Portals
  3. Introduction to Fields and Data Elements
  4. Introduction to UI and Form Design
  5. Introduction to Process Definition
  6. Working with ClassGroup/WorkPool
  7. Class Structure and RuleSets
  8. Creating a Data Model
Create a Property Using the New Rule Dialog
b.    Change the Appearance of a property
c.    Create properties Using the Define property Wizard
d.    Create Embedded properties
e.    Create a Data Table
f.    Set Initial Values a Model Rule
g.    Check-in/Check-out Functionality

Process Definition
Create a  Sub-flow
b.    Create a Tabbed Screen Flow
c.    Call a Sub-flow from a Starter Flow
Case Management  (New in Pega 7)

Stage based case management

User Interface
Create a Section
b.    Create a Section Containing Multiple Layouts
c.    Adding a Section to a Flow Action
Advanced UI
Conditionally Display a Layout Using a When Rule
b.    Conditionally Display Property Fields
c.    Create a Dynamic Select Control
d.    Repeat layout( Row/Tree/Grid)
Dynamic Layouts  (New In Pega 7)
Decision Rules

In depth explanation on Activities and its methods.
  1. Obj- Methods
  2. RDB- Methods
  3. Validation Methods
  4. Property- Methods
  5. Page- Methods
  6. Flow- Methods
  7. Commit/Rollback
  8. Exit-Activity & Activity-End
  9. Call & Branch
  10. Other Methods
  • Advanced Concepts
Assigning the work
  1. To Work List
  2. To Work Basket
  3. To Skill Based Work Basket
  4. To Current Operator
Creating Work Group / Work basket
Types of validations
b.    Difference between Rule-Edit-Validation and Rule-Obj-Validation
Declarative Rules
Data Pages  (New in Pega 7)
Advanced Activities
Create an Activity with a precondition and a Transition
b.    Create an Activity to Populate a Dynamic Select
c.    Create an Activity to Write Data Table
SLA( Service Level Agreements)
  1. Define an SLA
  2. Assigning SLA to Assignment
  3. Assigning SLA to Work-Object
  4. Testing SLA
Integration Connectors
Connecting to External Data Base Using Connect-SQL
How to Use Dynamic SQL When Connecting to External DB
How to Send a Correspondence (E-mail)
  1. Manual Correspondence
  2. Automatic Correspondence
Correspondence Fragment
Configuring E-mail (Inbound/Outbound)
Configuring Web Services (SOAP).
Migration/Deployment (Import & Export)
Working with Agents
  1. Advanced Agents
  2. Slandered Agents
Debugging tools
  1. ClipBoard
  2. Tracer
Documenting the Application

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